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Survey Number 3: Broadband Survey for Business
Survey - Business Broadband Internet Use
Who is your current Internet Service Provider (ISP)?
*
AT&T
Comcast
spiral internet
Suddenlink
Succeed.net
The Union
Smarter Broadband (Full Spectrum)
DigitalPath
ColfaxNet
exWire
WildBlue
HughesNet
Verizon
I'm not sure.
If other, precise:
What type of Internet service is used at your business site?
*
DSL
U-verse
cable
satellite
fixed/broadcast wireless
cellular
T1/DS3/OC3
I'm not sure.
If other, precise:
What Internet access speed does your business location have?
*
1.5 Mbps or less
3 Mbps
6 Mbps
12-18 Mbps
20 Mbps
50 Mbps
100 Mbps
I'm not sure.
If other, precise:
At our business, we access the Internet on:
*
desktop computers
laptop computers
smartphones
tablets (iPad, etc.)
devices used in our industry
microcell
If other, precise:
What type of voice service is used at your business site?
*
AT&T
Comcast
VOIP
If other, precise:
Today, our business accesses the Internet to:
*
Receive and send email
Conduct research
Make and receive phone or video/phone calls (VoIP, Skype, etc.)
Do banking or other financial services online (Quickbooks, etc.)
Conduct conference calls (voice or video)
Access cloud services or applications, specific to our industry
Conduct webinars for customers
Download and upload large files
Connect to our main office intranet via VPN
Back up our computers'/servers' data to a remote site
Other
If other, precise:
At our location, we find our Internet access speed to be:
*
Just fine for how our business uses the Internet.
Fine at times, but at some times during the day, too slow.
Slow most times. We're often waiting for things to appear or download.
Very slow, barely usable for our business needs.
If we had an ultra-high speed connection, we would:
*
Be able to have all of our employees use the Internet without slow speeds
Have conference video calls with customers, remote employees, and vendors
Use cloud-based services and applications more readily
Collaborate in real-time on projects in the cloud
Develop new applications in the cloud to better serve our business
Utilize HD security/monitoring at our premises
Access cell phone service inside our building (via microcell)
Conduct interactive webinars/trainings from our location
Have the bandwidth to support employee telecommuting to our site
Other
If other, precise:
List the number of employees at your location:
*
I am the person who makes the decisions about our business Internet services.
*
Yes
No
We want to set up a private meeting with you to discuss our Internet needs
*
Yes
No, thanks